The 10 Best HOA Accounting Software Solutions (and Why Smartwebs Is the Smarter Choice)

Best HOA Accounting Software

If your HOA still depends on spreadsheets or manual bookkeeping, you’re losing valuable hours each month. Modern HOA accounting software automates repetitive tasks, improves accuracy, and provides real-time financial visibility, so your board, managers, and homeowners all stay aligned.

Below, we break down what to look for in HOA accounting software, the essential features that matter most, and how Smartwebs compares to other industry options.

What Is HOA Accounting Software?

HOA accounting software helps community associations manage financial operations with accuracy and efficiency. From automated assessments and payables to reconciliations and financial reporting, this software keeps your books balanced and your operations transparent.

While many systems focus solely on accounting, the best HOA accounting solution, like Smartwebs, extend far beyond basic ledgers. They integrate accounting with management tools for work orders, violations, architectural requests, and communications, all within one cloud-based platform.

Why Your Association Needs HOA Accounting Software

Managing an HOA involves countless moving parts; budgets, payments, reports, and resident communications. Doing all that manually leaves too much room for error.

With the right HOA accounting software, you can:

  • Automate assessments and late fees for faster, error-free billing

  • Simplify payables and streamline vendor payments

  • Generate board-ready reports in seconds, not hours

  • Access real-time financial data from anywhere

  • Ensure compliance and transparency with accurate audit trails

  • Enhance homeowner trust through modern, mobile-friendly tools

Cloud-based HOA platforms like Smartwebs make management seamless, whether you oversee 100 homes or 10,000.

The Smartwebs Advantage

Smartwebs is more than accounting software – it’s an all-in-one HOA management solution built to simplify every aspect of community operations.

Why thousands of communities choose Smartwebs:

  • Automated Receivables & Payables – Reduce errors and speed up collections.

  • Advanced Financial Reporting – Real-time dashboards and customizable statements.

  • Mobile-Ready for Managers & Boards – Manage finances and requests on the go.

  • Bank-Grade Integrations – Stronger, faster, and more secure connections with major financial institutions.

  • Architectural, Violation, and Work Order Management – Keep everything in one place—no more switching between systems.

  • Transparent Pricing – Starts at just $0.40 per door, making it scalable for any size association.

Experience it firsthand:
Schedule a free Smartwebs demo and see how we streamline accounting, reporting, and community management from one intuitive dashboard.

Other HOA Accounting Software Options (and How They Compare)

While Smartwebs leads the way in HOA-specific innovation, here’s how other solutions stack up in the market:

  • AppFolio: Great for property management, but not purpose-built for HOAs. Costs start higher and include features most associations won’t use.

  • Buildium: Strong on rental property tools but lacks HOA-centric modules like violations and ARC workflows.

  • CINC Systems: Offers solid accounting tools, though setup and training can be complex for smaller teams.

  • FrontSteps: Primarily a website and portal builder with limited accounting depth.

  • PayHOA: Simple and affordable for small, self-managed associations, but scalability is limited.

  • MoneyMinder & QuickBooks: Useful for basic bookkeeping, but not tailored to HOA workflows or board approvals.

Each has merits, but Smartwebs stands apart for combining accounting accuracy, communication tools, and homeowner transparency in one seamless experience.

Key Features to Look For

When evaluating any HOA accounting solution, ensure it includes:

  1. Budgeting & Forecasting Tools
    Create accurate annual budgets, track reserves, and compare projections vs. actuals.

  2. Accounts Payable & Receivable Management
    Automate dues collection, track late payments, and simplify vendor billing.

  3. General Ledger & Financial Reporting
    Generate balance sheets, income statements, and variance reports in real time.

  4. Secure Cloud Access
    Access all data anytime, anywhere, with encrypted, permission-based security.

  5. Bank Reconciliation & Integrations
    Sync transactions automatically and reconcile accounts faster.

  6. Mobile Dashboards for Boards & Managers
    Manage finances, approve expenses, and review reports on any device.

Smartwebs delivers all of these and ties them together in a single, intuitive platform that eliminates the need for multiple logins or third-party add-ons.

Selecting the Right Software for Your Community

When choosing HOA accounting software, consider:

  • The size and complexity of your community

  • Whether you need all-in-one management or accounting-only

  • How easily the system integrates with your current bank and vendors

  • The level of reporting and transparency expected by your board

If your goal is clarity, simplicity, and smarter community management, Smartwebs checks every box.

Take the Next Step Toward Smarter Accounting

You’ve compared the options. Now experience the difference.
Smartwebs delivers simplicity, accuracy, and insight in one powerful HOA management platform.

✅ Automate assessments and payments
✅ View real-time financials and reports
✅ Simplify community operations, all in one login

 

 Schedule a Free Demo Today

Discover how Smartwebs can transform your HOA’s accounting and management efficiency.

Top 10 Features of HOA Accounting Software That Save Time and Money

If your HOA accounting process still relies on spreadsheets, email attachments, and manual reconciliations, you’re paying a hidden cost in lost time and accuracy. The right HOA accounting software transforms your workflow from automated assessments to real-time reconciliation so every report, packet, and payment aligns perfectly. 

These are the 10 money-saving features that streamline community financial management and give your team hours back every month. 

 

  1. Automated Assessments & Fee Rules

Set it once, never worry again. Automate recurring charges, proration, and late-fee logic to eliminate manual entry and reduce billing errors. 

  1. Integrated Payments That Auto-Post

When ACH, card, or auto-pay transactions post directly to the right owner ledger and GL account, you avoid rekeying and mismatched totals. 

  1. Bank Feeds & Fast Reconciliation

Daily bank feeds and smart matching minimize reconciliation time and flag discrepancies early, helping you close books faster and with confidence.  

  1. Budget vs Actuals With Drill-Down

Stop guessing at line items. Click through to transaction-level details, fix discrepancies, and stay on top of community budgets in real time.  

  1. Collections Workflow (Not Just Aging)

Move beyond static aging reports. Automate reminders, track payment plans, and log promises-to-pay directly in the ledger for consistent cash flow.  

  1. Board-Ready Financial Packets

Generate professional, complete board packets in a single click – no copy-paste gymnastics. Include statements, AR aging, reconciliations, and notes.  

  1. Property/Fund Accounting

Keep operating and reserve accounts accurate and reportable. True fund accounting ensures compliance across communities and portfolios.  

  1. Vendor Bills & Approvals

Digitize invoice capture and routing. Send bills for approval, tag them to the right community, and track with a full audit trail.  

  1. Role-Based Permissions & Audit Logs

Protect sensitive data and trace changes. See who approved, edited, or posted transactions – vital for compliance and transparency.  

  1. Scheduled Reports & Alerts

Deliver critical reports to boards and managers automatically. Set alerts for unusual balances or missed reconciliations before they become issues. 

 

Quick Wins (This Month) 

  • Turn on auto-posting for payments. 
  • Standardize your board packet template. 
  • Schedule budget vs. actuals before meetings. 
  • Pilot collections workflows with one community. 

 

What It Looks Like Day-to-Day 

Month-end closes faster, packets are consistent, and your team spends less time reconciling and more time managing. 

 See Smartwebs Accounting in Action.

 Book A Demo

 

Community Association Management Software: Features Every HOA Needs in 2025 

At-a-Glance 

In 2025, calm beats cobbled. One platform that runs accounting, violations, ARC, work orders, portals, and payments in a single flow means fewer logins, fewer errors, and faster resolutions for self-managed communities and community management companies alike. 

Why this guide 

You don’t need another software tool. You need fewer steps. This guide is the 2025 feature checklist HOAs actually use day to day, with the practical “why” behind each one: cleaner numbers, automated workflows, and better resident experience. 

  1. Accounting built for HOAs (not generic small businesses)

What matters 

  • Fund accounting and reserves tracking 
  • Automated assessments, late fee rules, and clear collection workflows 
  • Live bank integration with auto-reconciliation 
  • Budget vs. actuals with drill-downs 
  • Board-ready financial packets 

Why it matters 

When accounting, payments, and portals share one ledger, you stop reconciling spreadsheets and start making decisions with numbers everyone trusts. 

  1. Violations & inspections that go from visual photos to closed case.

Must-haves 

  • Mobile photo capture with date, time, and address stamp 
  • Auto-letter templates and CC&R referenced 
  • Escalation rules and appeal tracking 
  • Photo evidence and history by property 
  • Status visibility for staff and boards 

Outcome

Fewer drive-backs, fewer missed steps, and a consistent, defensible record. 

  1. ARC (Architectural Review) that actually shortens the timeline

Non-negotiables 

  • Online submissions with required fields and attachments 
  • Auto-routing to the right reviewers; CC&R rules 
  • Decision history logged with comments 
  • Policy-based templates for common requests 
  • Clear resident notifications (approved/denied/more info) 

Why it matters

Guided intake + audit trail = faster decisions and less back-and-forth. 

  1. Work orders & vendor management that close loop

Key features 

  • Create from the office or on the go (mobile app) 
  • Assign vendors, set SLA dates, track costs 
  • Before/after photos and completion notes 
  • Work Order reports and category breakdowns 
  • History of all work orders completed 

Impact

Less “who has this?”—more “done.” 

  1. Resident & board portals that reduce tickets 

Essentials 

  • Secure payments and statement history 
  • Governing docs, announcements, and amenity bookings 
  • Two-way messaging with the right permissions 
  • Online ARC submittals, view violations, send work orders 

Result

Self-service for residents, visibility for boards, fewer emails for staff. 

  1. Integrated payments & collections (fees without friction)  

Look for 

  • ACH, card, and auto-pay options with transparent fees 
  • Auto-posting to the right owner ledger and GL 
  • Reminder tools, late fees, and payment plans 

Why it matters

Collections stay current and the ledger stays clean, no duplicate data entry. 

  1. Smart communications that reach the right people, right awa

Core capabilities 

  • Email, Text, Voice Message push by role, list, or property 
  • Emergency alerts with templates 
  • Personalization (name, address) 
  • Read receipts and engagement metrics 

Outcome

Less noise, faster response, better records. 

  1. Mobile-first field tools (because most work isn’t at a desk)

Must-haves 

  • Offline capture for inspections and photos 
  • Quick-create for violations and work orders 
  • GPS/location context 
  • Sync that never loses your notes or images 

Why it matters

Your day is in the field; your system should be too. 

  1. Reporting & dashboards for decisions (not just archives)

Expect 

  • Real-time KPIs: collections %, open violations, ARC turnaround time, work order aging 
  • Export to PDF/CSV and scheduled delivery 
  • Filters by community, portfolio, or date range 

Impact

One meeting, one packet, consistent numbers. 

  1. Templates & automation (your extra team member)

Automate 

  • Violation letters and any fines 
  • ARC decisions and standard conditions 
  • Payment reminders and statements 
  • Recurring tasks and checklists 

Result

The routine runs the same way every time—fast and error-free. 

  1. Security, roles & audit trails (trust is part of service)

Minimum bar 

  • Role-based permissions and MFA options 
  • Encrypted payments and data at rest/in transit 
  • Detailed audit logs and regular backups 
  • High-uptime SLAs 

Why it matters

Boards change; standards shouldn’t. 

  1. Onboarding, support & scale (software is a partnership)

Look for 

  • Guided data import and checklist-driven onboarding 
  • Live training for managers and boards 
  • Knowledge base + fast response times 
  • A roadmap that actually ships 
  • Pricing that scales without surprise add-ons 

Outcome

Confidence from day one—and fewer fires later. 

For self-managed HOAs: the essentials in plain English 

  • Simple accounting without spreadsheet gymnastics 
  • Online payments that auto-post to the right ledger 
  • Mobile violations with photo proof and ready-to-send letters 
  • ARC online so no one is chasing attachments 
  • Clear portals so residents self-serve and boards stay informed 

 

One-page 2025 Feature Checklist (download)
Turn this guide into a quick comparison. Use the checklist to score platforms feature-by-feature and focus on the workflows you do every week. 

 

Quick compare: one platform vs. patchwork tools 

  • Violation → letter → follow-up 
  • One platform: 3 clicks with photos and auto-letters 
  • Patchwork: switching apps, copy/paste, manual letters 
  • ARC decision with audit trail 
  • One platform: guided intake → routed → timestamped 
  • Patchwork: email chaos and missing files 
  • Monthly financials 
  • One platform: one ledger, board-ready packet 
  • Patchwork: exports and reconciliation mismatches 
  • Work order closeout 
  • One platform: mobile photos, costs, SLA tracked 
  • Patchwork: unclear status and no photos 
  • Resident experience 
  • One platform: single login, real-time info 
  • Patchwork: multiple logins, conflicting updates 

Implementation tips (this month) 

  1. Inventory your top workflows (violations, ARC, work orders, monthly close). 
  2. Map the steps: count logins, hand-offs, and rework. 
  3. Prioritize the three biggest bottlenecks. 
  4. Pilot with one community to validate time saved. 
  5. Standardize templates and roll out portfolio-wide. 

FAQs

Is this overkill for a small or self-managed HOA? No. The right platform removes busywork so volunteers focus on decisions, not data entry. 

Can we keep our current accounting but use the field tools? You can, but you’ll lose the biggest benefit: one ledger powering everything. 

How fast can we go live? Most HOAs onboard core modules in weeks, not months, when data and templates are ready. 

What about board training?
Choose a vendor with short, role-based sessions and self-serve guides so turnover isn’t a setback. 

Download the 1-page Feature Checklist (PDF) 

 

Where to go next 

  • Deep-dive the costs: “The Hidden Costs of Outdated HOA Systems” (publishing Thursday) with a simple calculator and three-step fix. 
  • See it in action: Book a live walkthrough and bring your top two workflows—we’ll time them. 

 

 See It Live: Book A Demo

 

What Is HOA Management Software?

The all-in-one, accounting-first platform built for community management companies and self-managed HOAs

Managing communities means keeping up with dues, violations, ARC requests, work orders, and nonstop communication. HOA management software brings it all into one platform, so data, tasks, and reporting stay connected. The payoff: fewer errors, audit-ready financials, and a smoother workday. 

What does it include? 

  • Accounting (core): assessments, AR/AP, bank syncs, GL, collections, audit-ready reports. 
  • Violations (Smartwebs specialty): mobile inspections (offline capable), time-stamped photos, letter templates, and one-click escalation. 
  • ARC (architectural requests): Online ARC submittal, review and vote, with same day approvals 
  • Work orders & maintenance: create/assign on desktop or mobile, assign vendors, and update progress in real-time. 
  • Portals (office/resident/mobile): payments, requests, announcements, and two-way messaging. 
  • Automation & dashboards: scheduled notices, reminders, recurring tasks, KPI views for leadership. 

How it works (day in the life) 

  • Morning: AR aging, assessment exceptions, and delinquency follow-ups appear on your dashboard. 
  • Midday: Inspectors run mobile violation drives, snap photos, and generate letters instantly. 
  • Afternoon: ARC approvals route automatically; work orders update vendor status and costs. 
  • End of day: Finance exports audit-ready reports; managers view KPIs. 

All-in-one vs. patchwork tools 

  • Patchwork: multiple logins, double entry, conflicting data, and manual reporting. 
  • All-in-one: one login, shared data, end-to-end automation, and real-time visibility. 

Must-have features in 2025 

  • Accounting-first design with live bank integrations 
  • Mobile-first inspections (offline capable) with maps and time-stamped photos 
  • Automated notices, escalations, and recurring tasks 
  • Role-based permissions and audit logs 
  • KPI dashboards (violations, AR aging, ARC approvals) 
  • Secure resident and board portals 
  • Fast-track training & onboarding for quick ROI 

Who is it for? 

  • Community management companies that need standardized, scalable operations across dozens (or hundreds) of HOAs.  
  • Self-managed HOAs that want professional-grade accounting and compliance without duct-taping multiple tools together. 

Why teams choose Smartwebs 

Smartwebs is all-in-one HOA & Community Association Management Software—accounting-first, violations-strong, and client-centric. Consolidate accounting, violations, ARC, work orders, and portals into one easy-to-use platform with automation and mobile at the core. 

 

Ready to streamline the workday?

 See It Live: Book A Demo

 

Budget Season, Simplified – Your HOA Accounting Playbook (2025)

Budget season is a critical period for community management, it’s when spreadsheets multiply, deadlines tighten, and boards expect absolute clarity. With the right processes and the right platform, you can transition from a reactive stance to a strategic approach, enabling you to complete your budget faster and with fewer errors. With approximately 369,000 community associations in the U.S. serving around 77 million residents, you’re certainly not alone in the crunch. (Source: CAI Fact Book 2024 Statistical Review)  

Why Budget Season Gets Messy (and How to Fix It) 

Usual Pain Points:  

  • Rising vendor costs 
  • Unexcepted capital expenses 
  • Rising Insurance costs 
  • Inaccurate forecasting – budgets based on last year’s guesses 

The Fix:  

  • Centralized Vendor Management + Invoice Processing – Contracts, insurance, invoices and pricing live in one place 
  • Reserve fund planning – capital needs are forecasted and tracked 
  • Document management + Vendor records – policies, renewal dates, and premium history are visible 
  • Accurate forecasting: Budgets based on last year’s data that auto-populate 

CAI Standards Alignment: Ensure your budget reflects current reserve study standards for realistic and defendable contributions. (Helpful references: Smartwebs Portals, CAI National Reserve Study Standards) 

What Sets Smartwebs Apart – Accounting & Budgeting, Front-and-Center 

Accounting Built for HOAs:/

When budget season arrives, boards don’t need bells and whistles, they need clean numbers. Smartwebs is built with accounting workflows so you can close the month faster, forecast confidently, and present budgets. 

The 7-Step HOA Budget Playbook (2025) 

  1. Pull clean actuals (12–24 months). Export GL, AR, AP and bank activity. Tag one-time/non-recurring items and reclassify miscoded transactions so historical trends are usable.
     
  2. Normalize and trend expenses. Adjust for seasonality, contract escalators, and utility indexation. Use rolling averages and CPI adjustments where appropriate.
     
  3. Model revenue with delinquency scenarios. Build best/likely/worst revenue projections that incorporate current collection performance and plausible shifts in payer behavior.
     
  4. Pressure-test contractual & recurring costs. Load vendor contracts into the system, apply known escalators, and flag renewal windows. Assign budget owners for each major line.
     
  5. Translate reserve study to budgeted funding. Convert reserve timelines and replacement costs into scheduled contributions and link them to reserve GL accounts and projects.
     
  6. Lock budget with controls & approvals. Route the budget through AP/board approval workflows, lock the budget period, and preserve an approval audit trail for the CPA.
     
  7. Publish to board portal for review. Post the proposed budget to the board portal for review. Allows real-time access for HOA boards to review the budget. 

Built for Community Management Companies’ and Self-Managed HOA’s 

For Community Management Companies:

Easily manage multiple associations with portfolio rollups, consolidated financials, standardized workflows, and permission-based access — all designed to help your team scale efficiently without adding headcount. 

For Self-Managed HOAs:

Run like a pro with professional-grade accounting tools: automated AR, clear and customizable financial reports, and the ability to manage multiple bank accounts with ease. 

Accounting Features Checklist (Budget-Focused) 

  • Recurring assessments with proration and multi-period posting 
  • Automated statements, reminder cadence & payment plans 
  • Vendor management with contract dates, insurance docs, and PO approvals by role 
  • Project accounting for capital repairs with work-order cost capture 
  • Real-time bank feeds + automated reconciliation utilities 
  • Budget vs. actuals (accrual & cash views)  
  • Scenario modeling: delinquency, vendor escalation, special assessment options 
  • Period locks and audit trails 

 See It Live: Book a live demo of Smartwebs

Sources (quick reference) 

CAI — Community Association Fact Book 2024 Statistical Review (PDF); Fact Book 2024 Dashboard.
CAI — National Reserve Study Standards (July 2023); Reserve Studies & Funding Resources (Jan 2024).
AICPA — Segregation-of-duties charts: two-person, three-person, four-person.
First Citizens — 6 HOA payment options homeowners expect.
CPA explainers on HOA audits: HOA PPM; AcoBloom.
Smartwebs — Product overview; Portals; Reviews on G2 and Capterra 

 

Guide for better HOA Management & Growth

Set the stage for success and streamline your HOA Growth and Management.

This guide helps You STOP Juggling HOA Accounting, Work-Orders, and everything else your community associations manage.

What You’ll Learn:

  • Top Violations for Communities and How to Minimize Them
  • How to Welcome New Residents
  • How to Become A Top HOA Community in Your City
  • How to Streamline HOA Growth and Management.
  • The Importance of HOA Management Software in Your Community
  • How to Choose the Right Community Association Management Software

Top Violations for Communities and How to Minimize Them

Garbage Cans 

Residents leaving their garbage cans out for too long after trash day is a common violation in HOA communities. Most property managers probably know this violation all too well and have written up several violation letters because of it. Remembering to bring in those cans can be hard, especially when working from home!

How to Help Minimize This Violation

Reminding your homeowners that trash day is over and they can put away their cans is a great
way to minimize this violation. If you have a system like Smartwebs Communications, you can send out a weekly reoccurring text or email reminding residents to remove their trash bins from the road.

Landscaping

We all know it can be challenging to find the time to mow your lawn, but alas, it has to be done! This is a common violation HOA managers face and are crucial to making your community look its best. As the property manager, you want to maintain the beauty of your HOA association and make sure everyone in the community is proud of their neighborhood!

How to Help Minimize This Violation

Making sure your HOA rules are clear and easy to understand can help your residents know precisely what is and isn’t a violation. Once a quarter, you should send out communication that lists the common landscaping issues your community sees and the landscaping rules. This way, everyone is informed and can help fix problems before they even start!

Pets

We love our pets like family because they are! But residents not picking up after their furry friends is something that HOAs face all the time. This can be a problem that you hear a lot from other residents, and they might ask the property manager to help minimize this violation.

How to Help Minimize This Violation

This can be a tough violation because it’s hard to catch residents in the act of not picking up after their pets, so you need to be proactive about a solution. Making sure you have enough waste stations around the neighborhood is key to helping eliminate this problem. Sometimes residents forget to bring bags with them, so providing plenty of spots where they can grab a bag and remove the waste is crucial for your community!

How to Welcome New Residents to your HOA

Are new residents moving into the neighborhood? That’s great! New homeowners moving into the community provides an opportunity for you to welcome them to the area, make sure they are set up for success and deliver essential documents they need to enjoy their new home.

Send a Welcome Packet

Welcome packets are a great way to help new residents feel excited about where they are
moving to. So what should be in a welcome packet?

Governing Documents

One of the most important items to include in your governing documents, as this is what they will need to make sure they have a positive experience in the community. Many rules are violated not out of intent but because they are unaware, so having a well-written document outlining the rules and regulations of your community is crucial!

Welcome Letter

In your packet, include a welcome letter. Let them know you’re glad they are here and make them feel special! Noting who the board members are and their roles in the community are excellent information for any newbie. Also, if your community has a Facebook group or Nextdoor neighborhood, they could join. This is a great addition!

Community Map and Info

Your community probably has fantastic amenities and can be the main reason why residents
chose your neighborhood, so point them out. Providing a neighborhood map pointing out where the pool, fitness center, playground, and any/all amenities are will help your newcomers navigate the community. You should also include access information like your pool code or how to get a key card to use the amenities to their fullest.

Resident Portal Information

Do you have HOA software? We hope so! If you do, make sure your new residents know how to access it, their login info, and what information they can find. Suppose you have a resident portal like the one at Smartwebs. In that case, residents can submit architectural requests, communicate with the property manager directly, and find governing documents with a couple of clicks. This will be key for your residents to make sure they are continuously updated with new info and easily communicate with their property manager.

Welcome Committee

Establishing a welcome committee for your neighborhood can help new residents feel at home. By already having a contact in the community to ask questions about things like schools, favorite restaurants, and where to get their hair done. A welcome committee can also put together gift baskets for new homeowners that include your welcome packet, local businesses to check out, and how to meet others in the neighborhood. Greeting newcomers to your community will help set you apart and keep your residents happy for the long term!

How to Become A Top HOA Community in Your City

You want your HOA community to be somewhere people desire to live and are proud to
participate in. So, how do you become a top HOA community? Here are some tips we think can help you do just that!

Community Events

Community events are a great way to get residents involved and meet their neighbors. Throwing cookouts for the fourth of July or having a neighborhood block party every quarter can boost morale and get your community talking about their HOA. Is anyone in the community a part of a band? Ask them to perform at the neighborhood park and invite everyone to come out and enjoy it! Any event you throw can be a great way to get your community together and more involved.

Amenities

Having great amenities is a huge selling point for any HOA community, so maintaining them is crucial. Is your playground equipment rusting and old? Maybe it’s time to replace it. Getting ahead of requests/complaints about older equipment will make your HOA look proactive and prepared. If your budget allows it, look for more amenities you can add to your community as well. Maybe even small ones like having free fitness in the park days or adding soccer nets to open spaces.

Community Involvement

Getting people involved in their community helps them feel a part of something like they can impact their local neighborhood. Starting Facebook groups or a social committee is a great way to get your neighbors involved. This also helps alleviate your responsibilities and helps others feel important to their community.

How to Streamline HOA Growth and Management.

Growing a property management company is exciting and rewarding, but how do you get more
HOA communities to sign on with you? This can be challenging, but we think you can grow your business with ease with these steps.

Provide Great Service

The most important thing a business can do for itself provides excellent service. While this may be a no-brainer, we think it’s the most important as this is what will set you apart. If your company is known for always treating your clients right, going above and beyond, and getting the job done, you will, in turn, create advocates for your brand, making it easy to refer you.

Create a Referral Program

Referrals are a great way to grow your business as people enjoy talking about things they love.
Once you’ve created a brand worth talking about, make a referral program to incentivize clients to refer others to your business. Offering things like a free month of service or even gift cards are a great way to help gain referral business.

Attend Networking Events

Nothing beats meeting clients in person, so attending local or national networking events can
help your business get in front of key decision-makers. This can also help you build relationships with other vendors and services that could benefit you.

Increase Your Online Visibility

Are you visible to your potential clients on the internet? Make sure you’re updating your website and social channels frequently, as this is how people will find you. Here are some ideas to help increase your visibility:

  • Regularly post on social media – Facebook and LinkedIn are essential channels.
  • Start a blog that is updated consistently with important topics to your industry.
  • Join Facebook and LinkedIn groups related to your industry to connect with others.
  • Start a podcast or YouTube channel answering some of the important topics in your industry.

Partner With Other Vendors

If there are prominent vendors in your area that you can partner with, this could be great exposure. Make sure your core values are aligned before committing. Then you can leverage that other brand to help you grow yours and vice versa!

If you enjoyed this guide to help streamline HOA Growth and Management, check out the tools Smartwebs offers to help streamline and automate that growth.

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Industry survey reveals why boards are unhappy with their Community Management Companies

According to a new survey, the majority of boards are not satisfied with their management companies. The survey, conducted by the Community Association Institute, found that only 30% of respondents reported that they were satisfied with their management company.

The survey asked respondents to rate their management company on a variety of factors, including communication, financial management, and overall performance. On each of these factors, the vast majority of respondents gave their management company a rating of “fair” or “poor.”

Here are a few ways you can impress and keep your board ‘on board.’

Board Members say Community Management technology is a MUST

Today, board members in associations are looking for high-tech services and access from anywhere. In fact, more than half of all respondents said it’s important for their association management company to be technologically advanced and use modern digital tools. Respondents put online portals, email, and online payments as the top three most valuable digital topics.

How do you find the best community management software for your company?

HOA Management Software is made to be easy to understand and visually pleasing. The user experience is important because it will determine how simple it is to use for your team.

Does the community management software have all of the features you need to maximize your productivity? Like, accounting, violations, online portals, work orders, mobile applications, architectural requests, communications, etc.

Best technology for community management

 

Accounting

Is your management company meeting board expectations when it comes to accounting?

In the survey conducted, financial management was also rated poorly, with only 16% of respondents giving their management company a positive review.

Your current accounting software may not be up to the task if it wasn’t designed specifically for community management. Monthly financial reports, balance sheets, income, and expense statements, and cash flow statements can quickly become overwhelming.

Out of the respondents polled, most reported that their management company used an outdated method or outdated software for their account management. 

Having the right accounting software means:

  • No more tabbing back and forth
  • Seamless integration
  • Real-time balances and reporting 
  • Online access for management teams and homeowners from anywhere

The majority of HOA boards are not satisfied with their management

Responsiveness

It’s no secret that boards are expecting more from their management companies these days. One of the key areas where they’re looking for improvement is responsiveness.

The majority of boards are not satisfied with their management companies and switched companies when they found that they didn’t proactively respond, or were not accurately completing projects.

Boards want their calls and emails answered promptly, and they want their requests for information fulfilled quickly and completely. Keeping them up-to-date on important issues. The right community management software should help you do just that. 

Organization

With online portals being one of the top 3 most valuable tools among board-surveyed respondents, it’s important for your HOA to prioritize software to help manage and stay organized with your portal. 

An online portal is a great way for board members to stay informed about what’s going on with the association. It should be easy to find and use, and it should contain important information like financial reports and contact information for board members and association staff.

Tell me more.

Wondering where you can get software like this? You need SmartBooks! We built our accounting software specifically for HOAs and their distinct needs. Our software will help you manage your books with ease and also easily integrate with our management software to create one single platform to manage your communities. If you’re looking for superior HOA accounting software, schedule a demo with our team today and see the power of SmartBooks.